Voice message, posted without a caption
😁15👍1
Signed Илья Чадин

Channel
@wtfwithservice
On this record: Topic · Growth · Engagement · What this channel posts · Reactions · Stars · Posts · Posts edited after publishing · Posts recorded as deleted · Citations · Telegram's recommendations · Cite this entry
7,004subscribers
+164 since we began measuring on 6 August 2026
Risers and fallers across the register · movement among entries of 3,162–10,000.
| Telegram ID | -1001453886814 |
|---|---|
| Type | Channel |
| Username | @wtfwithservice |
| Description | Илья Чадин | предприниматель dthink | ex HRD и CX-директор BORK, Кофемании, ГУМ, партнёр DT Amsterdam | Меняю клиентский опыт, работу зала и команды так, чтобы клиенты чаще покупали, брали больше и возвращались 🔗 dthinkagency.com |
| Created | 30 November 2020 — measured — cross-checked against a third-party dataset (ext.tg_channel) |
| First recorded | 6 August 2026 |
| Last confirmed live | 10 November 2026 |
| Measurements held | 25 |
| Confirmed unchanged | 1 time, most recently 10 November 2026 |
| On Telegram | t.me/wtfwithservice |
Other / unclassifiable — a classification, not a measurement. An on-box language model (Qwen3.6-35B-A3B-FP8, prompt version 1) read this channel’s own recent posts on 12 September 2026 and assigned it the closest of 31 fixed categories, at 83% confidence. This is a model’s judgement about what the channel is likely to be about, not a fact this register measured the way a subscriber count or a view count is measured — it can be revised on a later pass, and it carries no weight anywhere else on this page. How this classification works, and the other topics.
| Measured (UTC) | Subscribers | Change |
|---|---|---|
| 10 Nov 2026, 21:50 | 7,004 | -18 |
| 6 Nov 2026, 23:37 | 7,022 | +3 |
| 3 Nov 2026, 13:35 | 7,019 | -10 |
| 31 Oct 2026, 02:49 | 7,029 | +24 |
| 28 Oct 2026, 12:39 | 7,005 | -91 |
| 25 Oct 2026, 02:58 | 7,096 | -18 |
| 22 Oct 2026, 02:11 | 7,114 | -2 |
| 18 Oct 2026, 21:36 | 7,116 | -39 |
| 16 Oct 2026, 06:44 | 7,155 | -38 |
| 13 Oct 2026, 00:08 | 7,193 | -10 |
| 6 Oct 2026, 22:01 | 7,203 | -27 |
| 29 Sept 2026, 14:20 | 7,230 | -19 |
| 19 Sept 2026, 12:15 | 7,249 | +62 |
| 15 Sept 2026, 03:59 | 7,187 | -7 |
| 11 Sept 2026, 15:17 | 7,194 | +95 |
| 2 Sept 2026, 20:08 | 7,099 | +43 |
| 30 Aug 2026, 17:27 | 7,056 | -14 |
| 28 Aug 2026, 01:54 | 7,070 | +96 |
| 22 Aug 2026, 12:38 | 6,974 | -6 |
| 19 Aug 2026, 11:54 | 6,980 | first reading |
43 posts held, back to 21 July 2026 — the reader has not yet reached the start of this channel’s public history, so older posts may sit further back, unread. Read across 31 pages of Telegram’s post history, 20 posts per page.
ERR is average views per post over the last 30 days divided by subscribers, the definition TGStat uses, so this figure is comparable with the one you will see elsewhere. It falls structurally as a channel grows: a high ERR on a small channel and a low one on a large channel describe reach mathematics, not quality. We publish the figure and the sample it came from and pass no verdict on it.
ER is defined industry-wide as (forwards + reactions + comments) ÷ views — note the denominator is views, not subscribers. Telegram’s public web preview carries views and reactions but not forward or comment counts, so the reaction rate above is the reactions term only and is therefore a floor: the true ER for this channel is higher by an amount we have not measured and will not estimate.
| Window | Rolling 30 days · latest post in window 13 November 2026 |
|---|---|
| Posts held | 43 (21 July 2026 – 13 November 2026) |
| Views total | 14,323 |
| Reactions total | 647 |
| Forwards / comments | not exposed by the public surface — not measured, not estimated |
| Readings taken | 14 Nov 2026, 08:09 UTC |
Views are a single reading per post, taken at the time above. A post published in the last day or two is still accumulating views, which pulls the 30-day average down slightly. That is a property of the standard definition rather than a fault in it, so we keep the definition rather than “correcting” the number into something nobody can reproduce.
Precision. Telegram publishes view counts on its public widget in short form — 8.12K, 3.7M — so any reading at or above 1,000 reaches us rounded to three significant figures, and only counts below 1,000 are exact. Averages and rates derived from them are shown to the same precision rather than to the unit: a figure like 3,701,250 would assert digits nobody measured.
Reaction counts are published per emoji and rounded the same way, so a total below 1,000 is exact and a larger one is a sum that may carry a rounded component from each emoji above 1,000. Because it is a sum, it does not look rounded — read a large reaction total as three significant figures per contributing emoji rather than as the figure it prints.
Lifetime counters from Telegram’s own channel header, read 14 November 2026 — not the date at the top of this page, which is when the subscriber count was last read. A count marked ≈ was rounded by Telegram before we ever saw it — t.me prints these counters in full below 1,000 and to three significant figures above, so ≈142,000 means somewhere between 141,500 and 142,499.
Measured directly from 1 video with a duration reading, out of the posts we hold for this channel — not this channel’s whole posting history, only the sample this register has actually read. An exact reading to the second, taken from the post itself rather than from Telegram’s own rounded chrome, so it carries no ≈ mark.
1,060 reactions across 41 posts, in 5 distinct kinds. The most used accounts for 58.1% of them.
| Reaction | Count | Share | Share, drawn |
|---|---|---|---|
| ❤ | 616 | 58.1% | |
| 👍 | 214 | 20.2% | |
| 🔥 | 208 | 19.6% | |
| 😁 | 18 | 1.70% | |
| custom 5832273822249651614 | 4 | 0.377% |
Custom emoji. One row above is a Telegram custom emoji, which the public preview renders as an element carrying only a numeric id — no character, and no image we can reach. The id is printed as-is rather than substituted with a look-alike glyph, because a stand-in would be our invention showing where a measurement should be. The count beside it is Telegram’s.
No sentiment is inferred, and none should be read in. This table is ordered by count and by nothing else. Emoji do not carry stable meaning across languages or communities — 🙏 is thanks in one channel and mourning in another — so we publish which ones were pressed and how often, and pass no judgement on what an audience meant by them.
Precision. Telegram publishes reaction counts per emoji and short-forms each one — 4.34K, 1.2M — so any single kind at or above 1,000 reaches us at three significant figures, and only counts below 1,000 are exact. The shares above are ratios of those figures and carry the same error. This is also why the total here can differ slightly from a reaction total printed elsewhere on the page: both are sums of the same rounded parts, taken over samples with different edges.
Coverage. Reactions were read on 43 of the 43 sampled posts in this sample. Summed by Telegram’s own count on each post — not by adding up the per-emoji breakdown above — those same posts carry 1,078 reactions in total: the kind of figure the paragraph above means by “a reaction total printed elsewhere on the page”.
Measured over the 43 most recent posts we hold, published 21 July 2026 to 13 November 2026, using the newest reading held for each. Telegram Stars are excluded: they are a payment, not a reaction, and they have their own section.
A paid reaction is a reader spending Telegram Stars — bought with money — on a post by @wtfwithservice. Telegram publishes the count on the public post preview alongside ordinary reactions, and this register reads it there. It is the only figure on this site that measures money moving rather than attention.
Stars are not reactions, and the two are never added. They are rendered in the same strip on Telegram and counted in the same shape, but one is a tap and the other is a purchase. The reaction totals and the engagement rate elsewhere on this page exclude every figure in this section, and no rate here is computed against a reaction count.
This is not revenue, and we publish no currency figure. What a Star costs a reader and what it pays a channel are different numbers, Telegram takes a share we cannot observe, and the terms have changed. Converting a Star count into money would be an estimate dressed as a measurement, so the count is where we stop.
Counted over the 43 most recent posts we hold for this entry, published 21 July 2026 to 13 November 2026. Star counts above 1,000 reach us in Telegram’s short form and carry the same three-significant-figure rounding as everything else on this page.
Telegram’s own ‘edited’ marker: 9 of 23 posts held from the last 30 days (39.1%) carried it when this register last read them. The marker says a post was changed after publishing, not what it said before — this register holds the earlier wording only where an edit fell between two of its own reads (see the edit ledger and how it is measured).
Voice message, posted without a caption
😁15👍1
Signed Илья Чадин
Кстати, коротко о персонализации в Алисе. Мучаюсь с этим уже полгода и не понимаю что происходит 😁 Слушать до конца👇🏻
Signed Илья Чадин
Всё-таки BORK можно похвалить. И не потому, что я там работал)) Видели, что у них на сайте можно сделать, когда выбираешь новую Яндекс Станцию в подарок? Вводишь имя человека, которому собираешься подарить колонку, и сразу видишь несколько приветствий. Какую фразу выберешь, такую Алиса и произнесёт при первом включении. Ты ещё думаешь, готов ли потратить 78 тысяч на колонку, а уже читаешь варианты и прикидываешь, к…
❤13👍7
Signed Илья Чадин
За 10 секунд до Прочитал, как врачи учились проводить реанимацию. Если кто-то ошибался, инструктор останавливал тренировку и объяснял, что можно сделать иначе. Потом отматывали на десять секунд назад и пробовали ещё раз. Я бы попробовал так разбирать с командой вчерашнюю смену. Взять случай, после которого сотрудник сам остался в сомнениях, всё ли у клиента было хорошо. В магазине покупатель отдал брюки со словами…
❤17
Signed Илья Чадин
Одна компания отправила 300 основателям стартапов по бутылке шампанского. И получила 169 новых клиентов. Они выпускают корпоративные карты в Штатах. Выбрали тех, кто только что привлёк инвестиции. К каждой бутылке приложили записку от гендиректора: "знаю, как непросто строить свой бизнес, болею за вас", а через неделю он сам написал и предложил показать продукт. На демо согласились 225 из 300. Мне нравится, сколько…
❤19👍9
Signed Илья Чадин
Все ингредиенты на месте Прочитал репортаж с чемпионата по тирамису в Тревизо. Судья объясняет: ложка должна проходить через все слои без малейшего сопротивления. Внутри печенье, крем, кофе, но вместе они должны дать единую текстуру и вкус. Все ингредиенты могут быть на месте, а десерт не получится. В посте про Starbucks я писал, как отдельные разумные решения вместе разрушили ощущение места. В сервисе тоже. Возьми…
❤13🔥10👍3
Signed Илья Чадин
Дооптимизировались Год назад я зашёл в Starbucks недалеко от Таймс-сквер. Ни стульев, ни уборной - стойка, касса и выход. Оказалось, это "новый формат". Я удивился, потому что в моих воспоминаниях Starbucks - тёплый свет, имя на стакане, улыбка бариста, мягкий диван. Даже забегая на минуту перед работой, я получал часть этой атмосферы. Кофе там - ядро продукта, ощущение места - ядро опыта. Оба есть у каждого бизне…
❤21👍12🔥12
Signed Илья Чадин
Я занимаюсь CX. Но никто не платит мне за CX. Вчера обсуждали с коллегой, как ей вырасти в деньгах. Она занимается клиентским опытом в ритейле, ищет новую работу. Но куда ни придёт, разговор о зарплате возвращается к одной и той же цифре - примерно 300 тысяч. Я говорю: "Да потому что надо идти в коммерцию". А потом задумался о себе. Мой движок - клиентский опыт. Но интересны мне амбициозные комплексные задачи, где …
❤20🔥16👍9😁1
Signed Илья Чадин
Держи, разбирайся Мне присылают огромный документ или презентацию. Видно, что поработали с ИИ: всё разложено по разделам, выводы выделены, рекомендации на месте. А я листаю и пытаюсь понять: зачем мне это прислали? Что ты предлагаешь? Где сомневаешься? Какое решение нужно от меня? У меня для таких посылок есть название - "держи, разбирайся". Человек попросил ИИ подумать за него, а в итоге думать приходится мне. Н…
🔥13❤11👍8
Signed Илья Чадин
Chanel вместо кешбэка Rent the Runway - американский сервис аренды премиального и люксового фэшна по подписке. Платишь каждый месяц, берёшь вещи дизайнеров, носишь, возвращаешь, берёшь новые. Вчера они запустили сумки: Chanel, Bottega Veneta и ещё 20 с лишним марок. Bottega Arco на месяц - $275, в магазине она стоит $3 900. Сумки в подписку не входят. За них доплачивают отдельно, и доступны они только участникам ве…
🔥10❤9👍5
Signed Илья Чадин
#readnow Читаю “Дизайн всего”. Сейчас на главе про кнопки-плацебо. Оказывается, часть кнопок на пешеходных переходах специально не подключают. Ты нажимаешь и думаешь, что управляешь ситуацией, а вот и нет 😁 А до этого была глава про то, как владелец компании Segway упал на сегвее с обрыва и погиб. Хотелось бы пошутить про вечную верность бизнесу, но человека жалко. Однозначно одна из моих любимых книг в 2026 году.…
❤12👍11🔥3
Signed Илья Чадин
О вкусах не спорят. Особенно с гендиректором Когда я начинал агентство в 2020-2021 годах, на встречах с потенциальными клиентами постоянно сталкивался с руководителями, которые считали: если им самим не нравится, то и клиентам не нужно. “Мне не нравится”, “я бы этим не пользовался” - и обсуждение заканчивалось. Я зачем-то тратил много сил, пытаясь убедить их посмотреть на продукт глазами клиента. А надо было просто…
❤26👍15🔥6
Signed Илья Чадин
Showing the 12 most recent of 43 posts we hold for @wtfwithservice. View and reaction counts are the latest single reading for each post, not a live figure, and a recent post is still accumulating both. A view count marked ≈ was rounded by Telegram before we ever saw it — t.me prints views in full below 1,000 and to three significant figures above, so ≈1,200,000 means somewhere between 1,150,000 and 1,249,999. Unmarked counts are exact. Text is reproduced from the public post preview and truncated for length.
@wtfwithservice edited 1 post after it first published — the same permalink now carries different wording than the one this register originally read, caught because our own crawl held a copy of the earlier text.
An edit is not deception. Typo fixes, price updates and corrections look exactly like this too — this register can tell you the wording changed and when, not why. How this is measured.
We recorded 1 post on @wtfwithservice as deleted — posts this register held that were missing from the channel’s public page on two separate reads, taken from different network addresses at least an hour apart.
A deletion is not wrongdoing. This register can see that a post it held is no longer on the channel’s public page, and when — not why. Expired ad placements, reposts, rotating links and corrections all look the same. This is a count of recorded detections, not an exact total: it misses deletions we could not see, because only a post we held and later re-read inside the page can be seen to go, and it may include a small number of wrong records. How this is measured.
Republished by
Channels on the register that have forwarded this channel's posts into their own feed.
Built only from forwarded posts we have actually read, on both sides. Coverage is early and deliberately incomplete: a missing link means we have not read the post that would prove it, never that the relationship does not exist. Counts are distinct forwarded posts observed, so they only ever go up as we read more.
Named by 2 registered channels — every channel on the register whose own posts have named this one, by its current username or any other username it currently holds, merged from two separately captured readings of the same fact so a namer caught by only one of them is not missed and a namer both caught is not counted twice. A username this channel has since dropped is not matched — that handle may belong to someone else now, and crediting today’s namer to yesterday’s owner would misattribute it.
Named by
Channels on the register whose posts name this channel's handle.
Names
Channels on the register whose handles appear in this channel's posts.
A mention is a weaker signal than a forward and is counted separately for that reason — naming a channel is not republishing it, and a handle in a post body is easy to place deliberately. The post counts beside each row below are distinct posts in which the handle appeared, from posts we have read on both sides — the “Named by N registered channels” figure above is a different count, of distinct NAMING CHANNELS rather than posts, and is not the sum of the rows under it.
The reverse of the list above, and a different kind of signal. This does not require this channel to have ever been asked about directly — each row below is a channel we DID ask Telegram about, whose Telegram-generated list happened to include this one. A channel can appear here with an empty list above it, because being named by someone else’s query is independent of having been queried itself.
This channel appears in 2 seed channels' Telegram-generated recommendation lists in total. Each is Telegram’s list for THAT channel, not this one — see how this is measured.
A live page changes as we take new readings, so a citation should name the measurement it is based on, not just the URL. The line below cites the subscriber count as measured 10 November 2026 — this entry's latest reading, not the date you are reading this.
“ЧАДИН | WTF SERVICE” (@wtfwithservice), 7,004 subscribers as measured 10 November 2026. Telegram Register, tgregister.com/channel/wtfwithservice.
Full measurement history, CC BY 4.0. Every reading this register holds for this entry, not just the latest one, as a dated, downloadable record: CSV · JSON. Free to use with attribution to tgregister.com. Each file carries its own generation timestamp, which is the figure to cite for exactly when the data was retrieved.