Telegram RegisterThe public register of Telegram

Channel

WOW!Сервис

@wowservicerus

On this record: Growth · Engagement · What this channel posts · Reactions · Posts · Polls · Citations · Cite this entry

121subscribers

+0 since we began measuring on 7 August 2026

Risers and fallers across the register · movement among entries of Under 1,000.

Register entry

Telegram ID-1001526451003
TypeChannel
Username@wowservicerus
DescriptionКанал о клиентском сервисе с человеческим лицом: реальные кейсы, метрики с душой и свежие тренды. Без шаблонов и формальностей — только практические советы и стратегии, которые помогают удерживать клиентов и создавать сильный бренд.
CreatedBetween 1 August 2021 and 28 February 2023— estimated from Telegram’s id allocation, not measured. How this range is calculated.
First recorded9 August 2026
Last confirmed live9 August 2026
Measurements held2
On Telegramt.me/wowservicerus

Growth

1217 Aug 2026, 16:21 — 121 subscribers9 Aug 2026, 03:47 — 121 subscribers7 Aug 2026, 16:219 Aug 2026, 03:47
2 measurements spanning 1 day. Dots are measurements; the straight line between them is drawn to join them, not to claim we know the path taken in between — snapshots are recorded only when a count changes, so gaps mean “no change observed”, never “interpolated”. The vertical axis spans 120–122 and does not start at zero.
Measurement log — every subscribers count we have recorded
Measured (UTC)SubscribersChange
9 Aug 2026, 03:47121no change
7 Aug 2026, 16:21121first reading

Engagement

15 posts held, back to 13 January 2026the reader has not yet reached the start of this channel’s public history, so older posts may sit further back, unread. Read across 1 pageof Telegram’s post history, 20 posts per page.

ERR · 30 days
11.6%
avg views ÷ 121 subscribers
Avg views / post
14.0
1 post measured
Reaction rate
this channel exposes no reaction counts
Posts in window
1
of 15 held

ERR is average views per post over the last 30 days divided by subscribers, the definition TGStat uses, so this figure is comparable with the one you will see elsewhere. It falls structurally as a channel grows: a high ERR on a small channel and a low one on a large channel describe reach mathematics, not quality. We publish the figure and the sample it came from and pass no verdict on it.

ER is defined industry-wide as (forwards + reactions + comments) ÷ views— note the denominator is views, not subscribers. Telegram’s public web preview carries views and reactions but not forward or comment counts, so the reaction rate above is the reactions term only and is therefore a floor: the true ER for this channel is higher by an amount we have not measured and will not estimate.

What these figures were computed from
WindowRolling 30 days · latest post in window 15 July 2026
Posts held15 (13 January 202615 July 2026)
Views total14
Reactions total
Forwards / commentsnot exposed by the public surface — not measured, not estimated
Readings taken9 Aug 2026, 03:47 UTC

Views are a single reading per post, taken at the time above. A post published in the last day or two is still accumulating views, which pulls the 30-day average down slightly. That is a property of the standard definition rather than a fault in it, so we keep the definition rather than “correcting” the number into something nobody can reproduce.

Precision. Telegram publishes view counts on its public widget in short form — 8.12K, 3.7M — so any reading at or above 1,000 reaches us rounded to three significant figures, and only counts below 1,000 are exact. Averages and rates derived from them are shown to the same precision rather than to the unit: a figure like 3,701,250 would assert digits nobody measured.

Reaction counts are published per emoji and rounded the same way, so a total below 1,000 is exact and a larger one is a sum that may carry a rounded component from each emoji above 1,000. Because it is a sum, it does not look rounded — read a large reaction total as three significant figures per contributing emoji rather than as the figure it prints.

What this channel posts

Photos
290
Videos
24
Links
84

Lifetime counters from Telegram’s own channel header, read 9 August 2026 — not the date at the top of this page, which is when the subscriber count was last read. Below Telegram’s rounding threshold, so these counts are exact.

Video runtime
56s
Average length
28s

Measured directly from 2 videos with a duration reading, out of the posts we hold for this channel — not this channel’s whole posting history, only the sample this register has actually read. An exact reading to the second, taken from the post itself rather than from Telegram’s own rounded chrome, so it carries no mark.

Reaction mix

15 reactions across 5 posts, in 5 distinct kinds. The most used accounts for 46.7% of them.

Every reaction kind recorded on the sample, most used first
ReactionCountShareShare, drawn
🔥746.7%
😍320.0%
213.3%
❤‍🔥213.3%
👏16.67%

No sentiment is inferred, and none should be read in. This table is ordered by count and by nothing else. Emoji do not carry stable meaning across languages or communities — 🙏 is thanks in one channel and mourning in another — so we publish which ones were pressed and how often, and pass no judgement on what an audience meant by them.

Precision. Telegram publishes reaction counts per emoji and short-forms each one — 4.34K, 1.2M — so any single kind at or above 1,000 reaches us at three significant figures, and only counts below 1,000 are exact. The shares above are ratios of those figures and carry the same error. This is also why the total here can differ slightly from a reaction total printed elsewhere on the page: both are sums of the same rounded parts, taken over samples with different edges.

Coverage. Reactions were read on 5 of the 15 sampled posts in this sample. Summed by Telegram’s own count on each post — not by adding up the per-emoji breakdown above — those same posts carry 15reactions in total: the kind of figure the paragraph above means by “a reaction total printed elsewhere on the page”.

Measured over the 15 most recent posts we hold, published 13 January 2026 to 15 July 2026, using the newest reading held for each. Telegram Stars are excluded: they are a payment, not a reaction, and they have their own section.

Recent posts

15 Jul 2026, 17:47 UTC14 viewsread 9 August 2026
Forwarded from @fmcg_ru

Клиентский сервис — важнейший фактор успеха сервисов для доставки продуктов. 🔘В сфере клиентской поддержки технологии все чаще берут на себя рутинные задачи, чтобы живые сотрудники могли эффективнее помогать людям. 🔘За грамотное использование такого подхода "Купер" вошел в топ-3 номинации "Лучшее human-обслуживание в чатах" независимого исследование клиентского опыта Naumen. 🔘В рамках исследования оценивалась перс

17 Apr 2026, 04:08 UTC33 viewsread 9 August 2026
Forwarded from @skolkovo_channelPhoto

Клиенты Т-Банка получили возможность покупать товары Ozon прямо в банковском приложении. Чуть ранее подобный партнерский проект также запустили «ВТБ» и «Яндекс Маркет». ▹ О перспективах конвергенции банков и платформ попросили рассказать приглашенного преподавателя Школы управления СКОЛКОВО, руководителя бюро pdupd.co Александра Ненашева: *️⃣Взаимопроникновение банков и маркетплейсов станет продолжительной тенденци

21 Mar 2026, 04:50 UTC41 views1 reactionsread 9 August 2026
Photo

🚀 Роботы-уборщики в фитнес-клубах: будущее клиентского сервиса уже здесь! Тренд №1: ИИ меняет правила игры. Пока фитнес-клубы тонут в нехватке персонала (а где взять уборщиков на 24/7?), роботы берут рутину на себя. Они моют полы, дезинфицируют тренажеры и даже напоминают о времени тренировки — без ошибок и простоев. Почему это лучше, чем люди? • Нет “невидимых” сотрудников, которые маячат в углу и отвлекают. • Вмест

👏1

14 Feb 2026, 11:29 UTC57 viewsread 9 August 2026
Photo

💕 Любовь к клиенту — это лучший сервис! Представьте: клиент заходит в магазин уставший после дня, а вы встречаете его не скриптовой улыбкой “Здравствуйте, чем помочь?”, а искренним теплом в глазах. “Как дела? Выглядишь на миллион, несмотря на погоду!” Это не актёрство. Это чистая эмоция — любовь к человеку напротив. Когда сервис рождается из сердца, клиент чувствует: здесь его ценят по-настоящему. И возвращается. Не

12 Feb 2026, 08:13 UTC49 viewsread 9 August 2026

🛒 11 февраля 2026 года на Первом Международном конгрессе государственного управления Герман Греф, глава Сбербанка, сделал громкое заявление: искусственный интеллект — это ключевая технология, которая радикально изменит мир. “Сегодня рано внедрять его на полную, а завтра будет поздно!” — подчеркнул он. Греф настаивает: нельзя отдавать ИИ бразды правления полностью, но срочно нужна трансформация бизнес-процессов, IT-пл

27 Jan 2026, 05:44 UTC69 viewsread 9 August 2026

🚀 В Китае клиентский сервис эволюционирует через креативные идеи! 🔥 Технологии + персонализация + иммерсивные опыты = wow-эффекты для лояльности. Свежие кейсы 2025 — огонь! 👇 🎯 ТОП-7 кейсов 2025 • ☕ 3D-кофе с питомцем Бариста в кафе по всей стране рисуют собаку/кошку на пенке латте по твоему фото. Хит для сторис! 📸 • 🐶 Корги-официанты В Шанхае собачки в униформе с QR для заказа + десерты в форме лапок. Эмоции на 100%

27 Jan 2026, 04:52 UTC53 viewsread 9 August 2026
Video

Прочли новости про сервис печати своих питомцев на пакет с конфетами в Шанхае и решили поискать еще примеры необычного сервиса 😁

24 Jan 2026, 10:27 UTC45 views3 reactionsread 9 August 2026
Photo

Путешествие по Карелии: легенды Севера и незабываемые впечатления. 💥 Короткая история Карелия заселена с 8 тысячелетия до н.э., после таяния ледника: древние карелы оставили наскальные петроглифы и развивали рыболовство с охотой. В XI веке вошла в Новгородскую землю, а при Петре I Петрозаводск стал промышленным центром с заводами и флотом. Топ-3 места • Горный парк Рускеала: мраморный каньон с изумрудным озером и под

🔥21

19 Jan 2026, 06:49 UTC48 views6 reactionsread 9 August 2026
Photo

😅ПонедельничныйМем Когда только настроилась на рабочий лад после праздников, а клиент пишет: «А где вы были 3 января в 9:02?!»

🔥3😍2❤‍🔥1

18 Jan 2026, 19:21 UTC52 viewsread 9 August 2026
Photo

🍊Рестораны с душой и окупаемостью 📍Ерванд Галстян - основатель холдинга Family Garden, объединяющего более 25 ресторанов, доставки, кулинарию и проекты от Сочи до Москвы и Ташкента. 💬В интервью он рассказывает: — как открыл первый ресторан у моря накануне Олимпиады — почему название Family Garden — не просто метафора — и как важно не только делать красиво, но и считать деньги «Все рестораны — для души, но окупаемо

17 Jan 2026, 01:25 UTC51 views4 reactionsread 9 August 2026
Photo

🤐Не знали - не предложили Это самая частая причина, почему клиент уходит — он даже не понял, что вы можете больше. 🔸Он зашёл на сайт, увидел услугу — и ушёл. 🔸Он обратился за одним вопросом, получил ответ — и всё. 🔸Он думал, что вы просто «делаете», а не решаете задачи. ➡️А ведь можно было: — предложить апселл — закрыть боль, о которой он не подумал — показать заботу и внимание 📌Вопрос не в «впаривании». А в осоз

🔥2❤‍🔥1😍1

Showing the 12 most recent of 15 posts we hold for @wowservicerus. View and reaction counts are the latest single reading for each post, not a live figure, and a recent post is still accumulating both. A view count marked was rounded by Telegram before we ever saw it — t.me prints views in full below 1,000 and to three significant figures above, so ≈1,200,000 means somewhere between 1,150,000 and 1,249,999. Unmarked counts are exact. Text is reproduced from the public post preview and truncated for length.

Polls

The poll we hold for this entry, as Telegram rendered it when we read the post. A poll’s figures keep moving after that, so each one is dated.

14 Jan 2026, 06:38 UTCAnonymous Poll11 voters

Что думаешь?

  1. 1️⃣ Сервис — это гибкость. Окей, попробую подстроиться18%
  2. 2️⃣ Это уже не сервис, а личный помощник. Вежливо откажу27%
  3. 3️⃣ Оценю по ситуации. Если клиент на миллион — прогнусь. Если токсик — границы!9%
  4. 4️⃣ Подумаю, как перевести в нужный формат и остаться с собой45%

Shares as published, totalling 99%. No per-option vote count is published by Telegram, so none is shown.

Percentages only — there are no per-option vote counts here, because Telegram publishes none.The public post preview gives each option’s share and a single voter total, and nothing else. Multiplying one by the other would produce a per-option tally that looks measured and is not: the shares are rounded to whole numbers before we ever see them. We print what was published and leave the column that does not exist empty.

The shares need not add up to 100.Rounding alone puts many polls at 99 or 101. A poll that allows more than one answer per voter runs well past 100 by design, and several here do. The bars are drawn against a fixed 100% track at each option’s own percentage rather than normalised to the total, so a poll that exceeds it shows that it does instead of being quietly rescaled.

Read from the 15 most recent posts we hold, published 13 January 2026 to 15 July 2026. Telegram labels each poll by kind — an anonymous poll, a quiz, a closed set of final results — and that label is reproduced rather than paraphrased.

Forward network

Republishes

Channels on the register whose posts this channel has forwarded.

Built only from forwarded posts we have actually read, on both sides. Coverage is early and deliberately incomplete: a missing link means we have not read the post that would prove it, never that the relationship does not exist. Counts are distinct forwarded posts observed, so they only ever go up as we read more.

Mentions

Names

Channels on the register whose handles appear in this channel's posts.

A mention is a weaker signal than a forward and is counted separately for that reason — naming a channel is not republishing it, and a handle in a post body is easy to place deliberately. The post counts beside each row below are distinct posts in which the handle appeared, from posts we have read on both sides — the “Named by N registered channels” figure above is a different count, of distinct NAMING CHANNELS rather than posts, and is not the sum of the rows under it.

Cite this entry

A live page changes as we take new readings, so a citation should name the measurement it is based on, not just the URL. The line below cites the subscriber count as measured 9 August 2026 — this entry's latest reading, not the date you are reading this.

“WOW!Сервис” (@wowservicerus), 121 subscribers as measured 9 August 2026. Telegram Register, tgregister.com/channel/wowservicerus.

Full measurement history, CC BY 4.0. Every reading this register holds for this entry, not just the latest one, as a dated, downloadable record: CSV · JSON. Free to use with attribution to tgregister.com. Each file carries its own generation timestamp, which is the figure to cite for exactly when the data was retrieved.