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Channel

Вселенная CX (клиентский опыт)

@vselennaya_cx

On this record: Topic · Growth · Engagement · Reactions · Advertising · Posts · Citations · Cite this entry

972subscribers

+39 since we began measuring on 6 August 2026

Risers and fallers across the register · movement among entries of Under 1,000.

Register entry

Telegram ID-1001859511798
TypeChannel
Username@vselennaya_cx
CreatedBetween 1 October 2022 and 30 September 2023 — estimated from Telegram’s id allocation, not measured. How this range is calculated.
First recorded6 August 2026
Last confirmed live8 October 2026
Measurements held8
Confirmed unchanged1 time, most recently 8 October 2026
On Telegramt.me/vselennaya_cx

Topic

Education — a classification, not a measurement. An on-box language model (Qwen3.6-35B-A3B-FP8, prompt version 1) read this channel’s own recent posts on 19 September 2026 and assigned it the closest of 31 fixed categories, at 47% confidence. This is a model’s judgement about what the channel is likely to be about, not a fact this register measured the way a subscriber count or a view count is measured — it can be revised on a later pass, and it carries no weight anywhere else on this page. How this classification works, and why it has no browse page of its own yet.

Growth

923972947.56 August 2026 — 933 subscribers7 August 2026 — 933 subscribers15 August 2026 — 931 subscribers29 August 2026 — 927 subscribers5 September 2026 — 923 subscribers13 September 2026 — 925 subscribers28 September 2026 — 946 subscribers8 October 2026 — 972 subscribers6 August 20268 October 2026
8 measurements spanning 62 days, net +39. Dots are measurements; the straight line between them is drawn to join them, not to claim we know the path taken in between — snapshots are recorded only when a count changes, so gaps mean “no change observed”, never “interpolated”. The vertical axis spans 916–979 and does not start at zero.
Measurement log — every subscribers count we have recorded
Measured (UTC)SubscribersChange
8 Oct 2026, 00:22972+26
28 Sept 2026, 09:17946+21
13 Sept 2026, 18:58925+2
5 Sept 2026, 21:19923-4
29 Aug 2026, 18:38927-4
15 Aug 2026, 11:36931-2
7 Aug 2026, 15:43933no change
6 Aug 2026, 19:47933first reading

Engagement

9 posts held, back to 16 June 2026 — the reader has not yet reached the start of this channel’s public history, so older posts may sit further back, unread. Read across 1 page of Telegram’s post history, 20 posts per page.

Nothing published in the last 30 days. ERR and ER are rolling 30-day measures, so there is nothing to compute — we hold 9 posts for this entry, the most recent from 3 August 2026. An engagement rate over an empty window would be a number about nothing.

Reaction mix

113 reactions across 9 posts, in 7 distinct kinds. The most used accounts for 37.2% of them.

Every reaction kind recorded on the sample, most used first
ReactionCountShareShare, drawn
❤4237.2%
❤‍🔥4136.3%
🔥1916.8%
💯54.42%
👏32.65%
🤔21.77%
👍10.885%

No sentiment is inferred, and none should be read in. This table is ordered by count and by nothing else. Emoji do not carry stable meaning across languages or communities — 🙏 is thanks in one channel and mourning in another — so we publish which ones were pressed and how often, and pass no judgement on what an audience meant by them.

Precision. Telegram publishes reaction counts per emoji and short-forms each one — 4.34K, 1.2M — so any single kind at or above 1,000 reaches us at three significant figures, and only counts below 1,000 are exact. The shares above are ratios of those figures and carry the same error. This is also why the total here can differ slightly from a reaction total printed elsewhere on the page: both are sums of the same rounded parts, taken over samples with different edges.

Coverage. Reactions were read on 9 of the 9 sampled posts in this sample. Summed by Telegram’s own count on each post — not by adding up the per-emoji breakdown above — those same posts carry 113 reactions in total: the kind of figure the paragraph above means by “a reaction total printed elsewhere on the page”.

Measured over the 9 most recent posts we hold, published 16 June 2026 to 3 August 2026, using the newest reading held for each. Telegram Stars are excluded: they are a payment, not a reaction, and they have their own section.

Advertising

Ad load
11.1%
1 of 9 posts carry an ad marker
Regulatory tokens
1
posts carrying an erid · 1 distinct token
Median views · ads
302
over 1 measured post
Median views · rest
226
over 8 measured posts

An ad marker, not a judgement about a post. A post is counted here because it carries one of two explicit markings: an erid token, which Russian law has required on paid placements since 2022 and which is issued against a specific advertising contract, or a #реклама / #ad hashtag in the body, which is the channel declaring it itself. The first is documentary; the second is a self-declaration and is weaker. No classifier reads the text and decides — nothing on this site guesses that a post is an advertisement.

This is a floor, and it can only ever be a floor. A channel that runs paid placements without marking them produces no marker for us to count, and an unmarked ad is indistinguishable from an ordinary post on the public surface. The ad load above therefore means “the share of posts that declared themselves”, never “the share of posts that were paid for”. A low figure is not evidence of a channel that runs few ads.

Both figures are medians, and no ratio between them is published. Each is a view reading that actually occurred on a post, picked by percentile_disc rather than averaged, so one viral post cannot move it and no interpolated value is invented between two readings. The sample on one side is under five posts, which is too thin to compare. The two figures are shown side by side with the count behind each, and deliberately not divided into a headline like “ads get x% fewer views” — an arithmetic that is easy to print and, at this sample size, means nothing.

Advertising tokens recorded on this entry
eridPostsFirst seenLast seen
2W5zFHRbcwB126 June 202626 June 2026

A token repeated across several posts is one advertising contract placed more than once, which is what the identifier is for. The strings are reproduced exactly as they appeared in the post or in its click-through URL and are not validated against any registry — we record the marker a channel published, and whether it resolves to a real contract is a question for the register that issued it.

Measured over the 9 most recent posts we hold, published 16 June 2026 to 3 August 2026. Views are the latest single reading held for each post, and any reading at or above 1,000 is rounded by Telegram to three significant figures.

Recent posts

3 Aug 2026, 09:04 UTC79 views5 reactionsread 6 August 2026

Инсайт нельзя поймать, его можно только сконструировать Есть красивая легенда про инсайт: мы сидим на интервью, слушаем человека, и вдруг — вспышка и озарение, яркая мысль, которая объясняет в нашей голове всё и сразу. Ура! Радуемся, потому что дальше нам остаётся только красиво оформить идею в слайд Если бы все было так просто... Я много лет живу внутри этого процесса и вижу картинку иначе: вспышка правда бывает…

❤‍🔥3💯2

Signed Дарья Маткина l Исследования в IT

27 Jul 2026, 10:28 UTC135 views6 reactionsread 6 August 2026
Photo

Мы сидим на одном интервью, но слышим разное: где граница продуктового и исследовательского мышления Давно хотела разобрать одну вещь, которая в командной работе создаёт больше всего трений Представьте ситуацию: мы с продактом сидим на одном интервью. Один и тот же человек, одна и та же фраза: – Я обычно не пользуюсь этим разделом, там как-то непонятно Интервью заканчивается, идём на дебриф. И оказывается, что мы…

❤‍🔥3❤2🔥1

Signed Дарья Маткина l Исследования в IT

22 Jul 2026, 11:22 UTC176 views9 reactionsread 6 August 2026

Что стоит за каждым «повезло» на интервью? Друзья, коллеги, я вернулась 🌸 Брала небольшой таймаут от постинга – и за паузу как раз доспела мысль, которой давно хотела поделиться – про импровизацию Есть миф, что классный исследователь просто «чувствует момент» и ведёт интервью на чистой интуиции. Как будто это врождённое: дано или не дано Скажу непопулярное мнение: за любой лёгкой импровизацией на интервью стоят со…

❤‍🔥7❤1💯1

Signed Дарья Маткина l Исследования в IT

10 Jul 2026, 09:56 UTC238 views13 reactionsread 6 August 2026
Photo

Гедонизм в исследованиях Недавно я съела одну из самых отвратительных куриных колбасок с отварными макаронами в пекарне Почти съела – оставила больше половины, с ощущением какого-то неприятного осадка от перегретой максимально еды, обоженного языка, неприветливого и незаботливого работника пекарни Саша (муж) говорит: «Мы просто с тобой гедонисты, и уже не можем по-другому относиться к сервису» И я с ним согласна…

❤9🔥3👏1

Signed Дарья Маткина l Исследования в IT

6 Jul 2026, 11:45 UTC262 views40 reactionsread 6 August 2026
Photo

Ваш исследователь пока на мини-каникулах 🤍✨🥂💍

❤19❤‍🔥12🔥9

Signed Дарья Маткина l Исследования в IT

30 Jun 2026, 07:54 UTC363 views10 reactionsread 6 August 2026
Photo

«Разочаровательный опыт»: как любимый бренд довел до слез Друзья, коллеги, помните, я обещала разбирать клиентский опыт по горячим следам? После Рив Гоша – история, которая зацепила меня куда сильнее. Потому что в этот раз речь о бренде, который я искренне люблю 🤎 Это YTKA MOSCOW – российский бренд очень крутых сумок, у меня их несколько, и я с каждым новым дропом хочу расцеловать дизайнера. И вот это здесь часть п…

❤‍🔥6❤2🤔2

Signed Дарья Маткина l Исследования в IT

26 Jun 2026, 09:03 UTC302 views1 reactionsread 6 August 2026
Advertisementerid 2W5zFHRbcwB

Как ускорить работу в поддержке и не остаться без работы? Всё просто: соответствовать требованиям рынка, который развернулся в сторону работодателей. Причём они уже готовы платить специалистам со знанием ИИ на 20% больше – поэтому пора вооружиться нейросетями, чтобы влиять на показатели SLA, AHT и NPS А в итоге – получить прирост в мотивации (KPI), быстрее закрывать тикеты и забирать заслуженные бонусы 🫶🏻 Чтобы не…

👍1

Signed Дарья Маткина l Исследования в IT

24 Jun 2026, 07:45 UTC226 views16 reactionsread 6 August 2026
Photo

«Вот если бы вы брали люкс…» - как кассиры убивают лояльность Друзья, коллеги, помните, я обещала истории по горячим следам? Вот первая 🌸 Речь про РИВ ГОШ. И начну я с хорошего, потому что хорошего правда много: они обновили магазины, в Петербурге у них красивые флагманы, куда приятно просто зайти - свет, навигация, выкладка По ценам тоже в рынке. Как потребитель бьюти я к ним шла с удовольствием Но после смены в…

❤‍🔥10🔥4💯2

Signed Дарья Маткина l Исследования в IT

16 Jun 2026, 15:06 UTC245 views13 reactionsread 6 August 2026
Photo

Друзья, коллеги, я должна признаться... Параллельно с моей Вселенной CX - профессиональным блогом - я веду личный блог в другой соцсети как инфлюенсер-гедонист: обозреваю рестораны, женские красивые штучки, создаю контент для брендов и бьюти. До поры до времени я думала, что смогу разделить для себя эти две истории - есть Дарья-исследователь, а есть Даша-блоггер... Но чем плотнее я пошла в личный блог, тем больше …

❤9👏2🔥2

Signed Дарья Маткина l Исследования в IT

Showing the 9 most recent of 9 posts we hold for @vselennaya_cx. View and reaction counts are the latest single reading for each post, not a live figure, and a recent post is still accumulating both. A view count marked ≈ was rounded by Telegram before we ever saw it — t.me prints views in full below 1,000 and to three significant figures above, so ≈1,200,000 means somewhere between 1,150,000 and 1,249,999. Unmarked counts are exact. Text is reproduced from the public post preview and truncated for length.

Mentions

Named by 1 registered channel — every channel on the register whose own posts have named this one, by its current username or any other username it currently holds, merged from two separately captured readings of the same fact so a namer caught by only one of them is not missed and a namer both caught is not counted twice. A username this channel has since dropped is not matched — that handle may belong to someone else now, and crediting today’s namer to yesterday’s owner would misattribute it.

Named by

Channels on the register whose posts name this channel's handle.

A mention is a weaker signal than a forward and is counted separately for that reason — naming a channel is not republishing it, and a handle in a post body is easy to place deliberately. The post counts beside each row below are distinct posts in which the handle appeared, from posts we have read on both sides — the “Named by N registered channels” figure above is a different count, of distinct NAMING CHANNELS rather than posts, and is not the sum of the rows under it.

Cite this entry

A live page changes as we take new readings, so a citation should name the measurement it is based on, not just the URL. The line below cites the subscriber count as measured 8 October 2026 — this entry's latest reading, not the date you are reading this.

“Вселенная CX (клиентский опыт)” (@vselennaya_cx), 972 subscribers as measured 8 October 2026. Telegram Register, tgregister.com/channel/vselennaya_cx.

Full measurement history, CC BY 4.0. Every reading this register holds for this entry, not just the latest one, as a dated, downloadable record: CSV · JSON. Free to use with attribution to tgregister.com. Each file carries its own generation timestamp, which is the figure to cite for exactly when the data was retrieved.