5 Aug 2026, 07:05 UTC35 views6 reactionsread 10 August 2026 Photo
We've updated our knowledge base 📚
It used to be a document dump — no previews, a confusing structure, and half the articles were in one language only. Not anymore.
What's new:
📂 Sections and subtopics — integrations, product, cases. Articles are grouped in a way that makes sense, not thrown into one long list.
🔍 Search — type your question and get the right article right away.
🌍 5 languages — switch any article…
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28 Jul 2026, 12:04 UTC72 views6 reactionsread 10 August 2026 Photo
Hi everyone. CEO here. 👋
Since the start of the year, we've been trying to run these channels for our clients. But it kept stalling — we don't have an SMM manager on the team.
So we made a simple plan. We'll split 7–8 posts a month across the team:
1–2 posts from me
1–2 from our product team
2–3 from marketing
and a couple from Claude, our AI — where would we be without him 🙂
Claude will write only about AI.
The…
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27 May 2026, 08:59 UTC123 views3 reactionsread 10 August 2026 Photo
Reviews affect more than just your reputation — they also influence whether new customers find your business.
Automation helps manage this process without manual effort:
⭐️ Satisfied customers are automatically invited to leave a review on maps and review platforms.
⚠️ If a customer is dissatisfied, the message is immediately routed to a manager so the issue can be addressed quickly.
As a result, businesses receiv…
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27 May 2026, 08:38 UTC95 viewsread 10 August 2026 Photo
Cascade message delivery increases the likelihood that notifications reach your customers while helping reduce messaging costs.
We analyzed millions of sent messages and found that using multiple communication channels with SMS as a backup can significantly improve delivery rates.
How it works:
1️⃣ The message is sent via Telegram
2️⃣ If not delivered, it is automatically sent via Viber
3️⃣ If the customer is stil…
27 May 2026, 07:22 UTC73 views1 reactionsread 10 August 2026 Photo
🔥 A new communication channel is now available — WhatsApp Business API and WhatsApp Coexistence integration have been added!
Message Help is an official Meta partner, so the connection works without intermediaries: more cost-effective, faster, more reliable, and with direct access to WhatsApp business capabilities.
WhatsApp Coexistence allows you to use your existing number simultaneously in the WhatsApp Business a…
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27 May 2026, 07:03 UTC58 viewsread 10 August 2026 Photo
🤳 Added the ability to display the customer's phone number in the deal card.
🎯 Subscribe so you don’t miss any updates!
❓ Have questions? Message us on Telegram
22 Apr 2026, 10:02 UTC73 views1 reactionsread 10 August 2026 Photo
📑 Sales pipelines: merge duplicates
A new option “Merge duplicates” has been added to the “Actions” menu.
This feature allows you to merge existing duplicate entries within the current pipeline.
🎯 Subscribe so you don’t miss any updates!
❓ Have questions? Message us on Telegram
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13 Apr 2026, 07:04 UTC81 views3 reactionsread 10 August 2026 Photo
🚀 We’ve rolled out two important updates to improve your messaging workflows and flexibility:
1. Multiple message variants for all channels
Previously, you could use up to 3 message variants in bulk campaigns only for WhatsApp. Now, this feature is available across all channels.
📩 You can create up to three different versions of a message within a single campaign. These variants will be automatically rotated during…
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16 Jan 2026, 20:33 UTC91 views4 reactionsread 10 August 2026 EN 👋 Welcome to the Message.Help channel!
Here we share important news, service updates, and helpful guides.
💡 What does Message.Help do?
— brings all messages from WhatsApp, Telegram, Viber, Instagram, and other channels into one chat;
— uses AI chatbots for automated replies and reminders;
— sends mass broadcasts to sell and re-engage clients;
— integrates with your CRM or works independently;
— collects analytics…
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Channel created
Showing the 10 most recent of 10 posts we hold for @messagehelp. View and reaction counts are the latest single reading for each post, not a live figure, and a recent post is still accumulating both. A view count marked ≈ was rounded by Telegram before we ever saw it — t.me prints views in full below 1,000 and to three significant figures above, so ≈1,200,000 means somewhere between 1,150,000 and 1,249,999. Unmarked counts are exact. Text is reproduced from the public post preview and truncated for length.