29 Jan 2026, 14:46 UTC≈2,130 views12 reactionsread 7 August 2026 Dear hi members,
We’d like to inform you that due to ongoing system updates, users in the EEA region are currently unable to access the Earn features.
Impact on existing Earn orders:
- All active Earn orders have been gradually released, and the corresponding funds have been returned to your Flexible Account.
- Your principal is fully accessible from the Flexible Account.
- Any interest accrued up to the release d…
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31 Dec 2025, 15:59 UTC≈2,540 views15 reactionsread 7 August 2026 Temporary Service Update
We are currently performing scheduled infrastructure updates with one of our regulated custody partners.
During this period:
- Account balances remain fully visible
- Withdrawals remain available and unaffected
The following functions are temporarily disabled:
- New deposits
- Conversions / trading
- Other non-essential app features
All client assets remain securely held on an individual …
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12 Dec 2025, 02:02 UTC≈1,890 views9 reactionsread 7 August 2026 Notice: Temporary System Updates
Dear hi members,
We would like to inform you that due to ongoing system updates, users in the EEA regions will be temporarily unable to access the Earn and Trading features. Our team is working diligently to complete the necessary updates.
Impact on Current Earn Orders:
- All existing Earn orders will be released gradually and the funds will be returned to your Flexible Account.
-…
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hi Announcements pinned Deleted message
28 Nov 2025, 09:53 UTC≈2,300 views20 reactionsread 7 August 2026 Important Update: System Maintenance Notice
Dear hi Member,
We would like to inform you that the hi App is currently undergoing system maintenance. During this period, withdrawals and certain other features may be temporarily affected.
Our team is working carefully and efficiently to complete these updates and restore full service as soon as possible.
We sincerely appreciate your patience and understanding, and w…
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11 Nov 2024, 12:15 UTC≈4,210 views33 reactionsread 7 August 2026 🚧 Scheduled Maintenance Notification 🚧
Please be aware of upcoming maintenance that may temporarily impact card transactions:
🗓 Date: 14th November 2024
⏰ Time: 05:00 AM - 08:00 AM (UTC)
During this period, some card transactions may not go through and could be declined. If you have any planned transactions, we recommend completing them before or after this time to avoid any issues.
For questions, contact us at m…
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2 Aug 2024, 09:01 UTC≈7,600 views21 reactionsread 7 August 2026 Photo
🚀 New Update Alert! v2.18.0 is here! 🚀
See below what’s new:
🚚 New Delivery Option: Enjoy faster card shipping with our new delivery option.
📝 Compliance Enhancements: Region-specific questionnaires and ID verification implemented for better compliance.
🔒 Improved KYC Process: Experience a smoother and more secure Know Your Customer process.
Update Your App Now 🌟
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24 Jul 2024, 16:30 UTC≈4,600 views30 reactionsread 7 August 2026 📢 Important Announcement 📢
We regret to inform you that all GBP IBAN accounts will be closed on September 22nd.
What You Need to Do:
1. Transfer out funds from your GBP IBAN account before September 22nd.
2. Alternatively, convert any remaining balance to another currency available in your account.
After September 22nd, any remaining balances will be moved to a safeguarding account with limited access, and additi…
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26 Jun 2024, 08:16 UTC≈6,290 views62 reactionsread 7 August 2026 Photo
🚀 New Update Alert! v2.17.0 is here! 🚀
See below what’s new:
📈 Auto-Invest: Set your investment goals and trade stress-free.
💸 Improved Crypto Transactions: Sending and withdrawing crypto is now clearer and easier with our upgraded interface.
💳 Pay with HI: Use your HI balance seamlessly for payments with your hi Mastercard.
💰 Buy & Sell HI: Convert your HI tokens to other cryptocurrencies or fiat currency easil…
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24 May 2024, 10:36 UTC≈7,190 views31 reactionsread 7 August 2026 📣 Important Announcement 📣
Dear hi.com Users,
We regret to inform you that hi.com will be ceasing all business operations in the UK. To ensure a smooth transition of your assets, please take the following actions immediately:
1. Your Funds:
Crypto Assets: No deposits allowed since October 8, 2023. Any attempted deposits to whitelisted addresses will be returned.
UK users must transfer all crypto assets out by June…
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9 May 2024, 15:30 UTC≈7,500 views13 reactionsread 7 August 2026 Photo
The latest App update is out! In v2.16.0, we have:
🔹Login Tracking: Easily monitor your login history and view device information from the sidebar for added security.
🔹Share Function: Invite others to apply for and activate their cards seamlessly.
🔹Apple ID Integration: Sign up or log in hassle-free with your Apple ID.
Update now for an improved experience!
Check out all the details
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22 Apr 2024, 09:08 UTC≈5,440 views19 reactionsread 7 August 2026 🛠️ Important Announcement: Trading Feature Maintenance 🛠️
Dear Community,
We're conducting essential maintenance on our trading feature to enhance your trading experience! During this period, the trading platform will be temporarily unavailable to execute trades, but you can still view some trading pairs.
Our team is hard at work to complete the maintenance as swiftly as possible. We apologize for any inconvenienc…
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Showing the 12 most recent of 20 posts we hold for @hi_announcements. View and reaction counts are the latest single reading for each post, not a live figure, and a recent post is still accumulating both. A view count marked ≈ was rounded by Telegram before we ever saw it — t.me prints views in full below 1,000 and to three significant figures above, so ≈1,200,000 means somewhere between 1,150,000 and 1,249,999. Unmarked counts are exact. Text is reproduced from the public post preview and truncated for length.